Terms & conditions
Terms & conditions
General Terms & Conditions, Visiting and travelling rules. Version September 19, 2021
Goes-Borsele Steam Train: ‘The Riding Museum’, wants to offer you a carefree day trip on its grounds and trains. We work almost exclusively with volunteers. It is plain to see that they thoroughly enjoy their hobby. They will be happy to advise you to their best ability and tell you more about our museum. This contributes to a pleasant atmosphere and a relaxed train journey.
Needless to say, there are rules in order to ensure easy booking and your safety as well as ours. We have listed all the rules that currently apply for your visit below.
Our volunteers are jointly responsible for enforcing the rules. We ask you to respect these rules, to make your trip a wonderful day out for everyone involved.
In the texts below, ‘SGB’ includes Stichting Stoomtrein Goes-Borsele, Stichting Stoomtrein Goes-Borsele Infrabeheer and SGB Exploitatie BV. Together, these three institutions run our museum.
General Terms & Conditions
A ticket is an admission ticket for trains and/or grounds, on the indicated date and within the specified time slot.
Tickets that only give access to the museum grounds are not valid for train journeys.
If a train ticket has a compartment number, seat number or class designation, the ticket is only valid for the designated place(s). If a ticket does not have such indications, no specific place is designated.
Tickets may be checked several times, i.e. by attendants at the entrance to the grounds, or by conductors on the trains and platforms. This means that you should be able to show your tickets on request throughout your entire visit.
E-tickets may be shown printed or digitally on a screen, for example, on a smartphone. Proper legibility of e -tickets is the ticket holder’s responsibility.
Physical tickets, i.e. purchased at the ticket office or from a conductor, must always be shown in their original form. Copies and images of physical tickets on a screen are not valid.
Once purchased, tickets cannot be returned or exchanged and amounts paid will not be refunded.
Visiting and travelling rules
All instructions from our employees regarding order, peace and safety must be followed. The same applies to instructions communicated by means of signs.
Please do not cause any inconvenience or disturbance for your fellow visitors and fellow travellers.
Photography and filming for private use are permitted in publicly accessible areas. Photography and filming in non-public areas are only allowed with prior permission from SGB.
Entering SGB grounds and trains is entirely at your own risk. SGB accepts no liability for any damage suffered as a result of the use of its facilities, grounds and trains.
Parking lots are municipal property and are not SGB’s responsibility.
SGB accepts no liability for loss, damage or theft of your personal belongings or for contamination of your clothing, for example, as a result of contact with lubricated parts of the trains or soot emissions from the locomotives.
On board the trains:
All buggies, other strollers, wheeled walkers and bicycles are transported in the baggage car.
Walking or standing on the seats or putting your feet on them is not allowed.
Smoking is not allowed on the trains, including in areas where ashtrays or ‘Smoking’ signs are still present for historical reasons.
Please do not try to board or alight once the conductors have closed the outside doors before departure.
Please not open the exterior doors until the train has come to a complete standstill at a station.
The exterior doors are not locked during the journey. Please keep an eye on your children and do not leave them unattended on the vestibules.
The connections between carriages are exclusively intended to pass straight through. Please do not linger there and do not allow children to play there.
Please keep the train clean and deposit your waste in the waste bins on the vestibules. Please do not use the ashtrays.
Using the train toilets is not allowed while the train is stationary.
Please only use the train toilets if necessary. Instead, use the toilets at the stations wherever possible.
On the grounds and the entire railway line:
Walking is only allowed on the platforms, roads and public pathways, in other words, not across and between tracks, verges and railway embankments.
Crossing tracks is allowed at level crossings. Please clear level crossings as soon as possible and always give priority to trains.
Cycling on the platforms is not allowed.
Climbing on the equipment and other objects is not allowed.
In the workshop, only the indicated and demarcated public route may be followed.