Frequently asked questions

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Frequently asked questions

We offer public train journeys on around 80 days a year. Anyone is welcome to ride along. See our Timetable page. The coloured days in the calendar are running days.

There are no public train rides on the white days, but groups can rent a private train. We will draw up a tailor-made program. See the page Your own train.

Because we are first and foremost a travelling museum, please check the Timetable to see when our train is running.

On the days the train runs, our museum grounds in Goes are also open:

From 10.00-17.30 on yellow, purple and blue days of the timetable.

From 16.30-17.30 on red days (for passengers only) 

See our Museum page for more information.

As with regular trains, the price depends on the distance you want to travel and the class you choose. Please see our Rates & Tickets page for our rates.

3rd class used to be for the ‘common people’. This class has lacquered wooden or leatherette-covered benches.

1st and 2nd class used to be for well-to-do citizens. The benches have plush upholstered cushions. The seats here are also more spacious than in 3rd class.

You can choose the class in which you want to travel. As 1st and 2nd class are used interchangeably, you can choose between a 3rd-class ticket, or a ticket for the more luxurious 1st/2nd class.

For groups of less than 10 people:

If you buy a ticket online from the Rates & Tickets page, you can be sure there will be room for you. You will not have a fixed seat, but you can choose your own seat within the class for which your ticket applies.

For groups of 10 or more:

Are you travelling in a group of 10 or more people? Then it may be more difficult to find seats together. On request, we can reserve fixed seats for you in advance. Please indicate this after your online booking in an email to info@destoomtrein.nl. Please do so at least one working day before your visit, before 17:00, otherwise we will not be able to process your request in time.

Please note: If you have requested reserved seats, you are obliged to use them. You will not be able to sit anywhere else.

For groups of less than 10 people we do not reserve fixed seats. This is not necessary either.

We operate steam trains and diesel railcars, also known as rail bus. The rail bus is a diesel train from the 1950s. Passengers sit behind the driver, just like on a bus; this gives you a lovely view over the railway.

Please check our Timetable to see when the steam train and the railcar are running.

There is plenty to do. You can visit our museum grounds and workshop before your train ride. Along the way, you can alight at various stations to visit other fun attractions, or to go walking or cycling. Catering options are also available at the main stations. Combine different activities to complete your day trip.

Please visit Experience more for all the possibilities along the railway line.

Tickets can be bought online at the page Rates & Tickets. This way you can be sure that there is room for you on the train. We therefore always recommend buying your ticket online.

You can also buy a ticket from our office at the main entrance in Goes (Albert Plesmanweg 23) or from the train conductor. These tickets cannot be reserved. They are available as long as stocks last.

Yes. You can pay with your debit card at the office in Goes and with the steam train conductor. Please note: the conductor of the railcar (rail bus) does not have a card terminal. On these trains, you can only pay in cash.

Our payment terminals accept bank cards with Maestro or V-Pay logos, as well as Mastercard and Visa credit cards.

However, we recommend buying your ticket online in advance at the Rates & Tickets page.

If you want to board in Goes, we recommend arriving half an hour before departure. This will give you plenty of time to make your way to the platform across the extensive museum grounds.

Feel free to come even earlier, if you want to visit the workshop at your leisure, or eat and drink something in Uitspanning De Goederenloods. We open at 10.00, on yellow, blue and purple days.

For the other stations, please arrive on the platform five minutes before departure.

Normally yes, but unfortunately this is not possible during the rest of the 2021 season. For technical reasons, there is no lift available. We expect to be able to offer wheelchair transport again in the 2022 season.

Are you not wheelchair-bound and can you get in? Then you can travel with us. We will then transport the empty wheelchair in the baggage car. This only applies to light, non-electric wheelchairs.

Dogs are allowed, but only on the floor or on your lap. Dogs are not allowed to sit on the seats.

Steam Train Goes-Borsele follows the rules for museums. In museums you do not have to wear mouth masks, you do not have to keep a 1.5 metres distance and you do not have to show a corona pass.

Please note, however: A corona pass is required in the restaurants. To be able to use all facilities, we therefore recommend that you carry a corona pass for everyone over the age of 12.

What do we do to keep your visit as safe as possible?

  • We provide as much train capacity as possible and we don’t sell it completely, so that there is space left in the train.
  • Every room in the train has at least one window that can be opened.
  • We ensure a clean train

 

What you can do yourself:

  • Sit together with your own group and keep space available for other groups. Give each other space when boarding and alighting.
  • Do not walk through the train unnecessarily.
  • Open a window if the weather permits.
  • Of course, you can use a mouth mask if you feel more comfortable doing so.